Answers to Your Questions

How Do I Make Purchase?

Shopping at www.abayakaftans.com is easy:

Use the Abaya, Kaftans, Party Dresses, Wedding Abaya, Casual Dresses, Cotton Dresses, Hijabs, Scarfs, Turbans And Accessories etc... Links.

Once you have found an item, select your sizes, select colors, select fabric and then style/design and click on the "ADD TO CART" Button on the product page.

Review the items in your shopping bag by clicking the "SHOPPING CART" Button at the top of the page.

Click on "PROCEED TO CHECKOUT" to complete your order.

Do I Need To Create An Account To Place And Order?

You can shop at www.abayakaftans.com with create an account.

However, sign up with us and you'll be able to enjoy the following benefits.

Track your orders and review past purchase.

Add items and products you love to your Wish List.

Preview our new collections and register your interest for your favorite pieces.

Save your address so you can shop even quicker next time.

I Forgot My Password, What Should I Do?

To re-set your password, follow the 'FORGOT PASSWORD' instructions on the LOG IN page.

Please Note - For security reasons we are unable to send your old password via email.


What Payment Methods Do www.abayakaftans.com Accept & Is It Safe To Use My Credit Card Online?

We accept Bank Transfer, PayPal, Visa, Master Card, Stripe And American Express. All payments are processed through a secure checkout provided Cyber Source (Secure Payment Gateway). 

First time orders must also be sent to the cardholder's billing address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, Please make sure all your details are entered correctly. If you would prefer to place an order by call or whats app, You can call or whats app message Customer Care seven days a week.

Can I Choose My Currency I Pay In?

You are currently viewing the INTERNATIONAL version of our website. Moreover you can't choose your currency so all your orders will be charged in US Dollar.

Which Countries Does www.abayakaftans.com Ship?

We ship worldwide (Door To Door Delivery Service).

How Long Does Delivery Take, And What Are The Charges?

After Order Complete Delivery time frame is between 4-5 working days. If you select by DHL, Fedex And Ups.

After Order Complete Delivery time frame is between 15-30 working days. If you select EMS Service.


Is My Package Insured And Do I Need To Sign For My Order?

All your purchases are insured against theft and accidental damage whilst in transit from www.abayakaftans.com yo your shopping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, We require proof of delivery.

We can deliver certain destinations without collecting a signature. if this option applies to your delivery address, You can update your preference on the shipping page before proceeding to purchase. If you can choose to waive signature, you accept our terms and condition take responsibility for any loss or damage that may occur.

How Can I Track My Order?

Once your order has been dispatched, you will receive and email containing your airway bill number to track your package. If you have registered, you can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.

Once you get your airway bill number so you can track your order by

DHL - https://www.dhl.com/ae-en/home/tracking.html

FEDEX - https://www.fedex.com/en-ae/tracking.html

UPS - https://www.ups.com/track?loc=en_AE&requester=ST/

DPD - https://www.dpd.com/nl/en/receiving/track/

EMS - https://www.ems.post/en/global-network/tracking

Can I Change Or Amend My Order Once It Has Been Placed?

Before your purchase have been prepared or dispatch we can change an item, change the sizes or change the design.

However we are unable to combine orders or add pieces to an existing order once it has been placed. If you need to make any amendments, please email on abayakaftanofficial@gmail.com for assistance.

Does www.abayakaftans.com Have Seasonal Sales?

www.abayakaftans.com offers seasonal sales twice a year. Register for email updates to be notified when sales starts, And when we offer further reductions.